Get in Touch With Us
Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to tell us what you think of the site? This is the page for that. Below you'll find how to reach us, what we can help with, and what we can't.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message that comes in and try to respond within two business days. If your enquiry relates to a specific operator, a particular game type, or a page on the site, mention that in your first line — it helps us route your message to the right person and get you a useful answer faster.
What We Can Help With
- Questions about our reviews — including how we assess Gold Coin and Sweeps Coin welcome offers, or why one operator sits above another on our list.
- Corrections and updates — sweepstakes casino terms, eligible states, and welcome offers change often. If you notice something on our pages that looks out of date, we want to know.
- Content suggestions — if there's a topic, operator, or comparison you'd like to see covered, tell us.
- General feedback — on the site's usability, accuracy, or anything else you noticed while reading.
What We Can't Help With
We're an independent review site, not an operator, payment processor, or regulator. That means there are some things we genuinely can't resolve for you, no matter how detailed the email:
- Account issues — password resets, login problems, or verification delays need to go to the operator's own support team, usually listed in their help centre or the email you received when signing up.
- Redemption or payment disputes — Sweeps Coin redemptions, identity verification (KYC), and payout timing are handled entirely by the individual casino under their own terms and conditions. We have no ability to expedite or intervene in these.
- Legal advice — we can point you toward general information about how sweepstakes promotions work, but whether a specific site is available or appropriate for you depends on your state's laws and the operator's own eligibility rules. Always check the operator's terms and your local regulations directly if you're unsure.
If your question is about eligibility or state availability for a platform we cover, it's worth checking that operator's terms page directly, since rules can change with little notice. For a broader look at where else you can play if your state restricts standard online casinos, our page on Best Non GamStop Casinos 2026 covers related alternatives.
A Note on Accuracy
We fact-check welcome offers, editorial ratings, and state availability against operator terms whenever we publish or update a page, but these details shift often — a bonus structure or eligible-state list can change without warning. If you've read something on this site that no longer matches what an operator is currently offering, telling us is genuinely useful. We'd rather correct it than leave outdated information live.
Responsible Play Resources
If you or someone you know is struggling with gambling-style play, whether on a sweepstakes platform or elsewhere, please say so in your message. We can't provide counselling ourselves, but we can point you toward appropriate national and state-level support resources. Participation on any of the sites we cover is intended for adults of legal age only, and no message sent to us will be treated as a substitute for professional support.
What Happens Once You Send a Message
Every email is read by a real person on our editorial side — we don't rely on automated replies to close out enquiries. Most messages get a response within two business days, though it can run a little longer during busy periods. If we need more detail to answer properly, we'll ask before closing your message out.
Thanks for taking the time to reach out. Reader feedback is one of the main ways we keep this site accurate and useful.